Question 1

What is Fendr Security?

Accepted Answer

Fendr Security is a cybersecurity platform that helps organisations safely adopt AI tools. We provide visibility into AI usage, prevent data leaks, and ensure compliance - all without blocking productivity.

Question 2

How is Fendr Security different from network blockers?

Accepted Answer

Network blockers take an all-or-nothing approach, blocking AI tools entirely. Fendr Security takes the middle ground - we allow safe AI usage while preventing risky actions like sensitive file uploads, integrations and pastes. Your teams stay productive while your data stays protected.

Question 3

What AI tools does Fendr Security support?

Accepted Answer

Fendr Security supports all major AI platforms including ChatGPT, Claude, Gemini, Microsoft Copilot, Perplexity, Midjourney, and dozens more. We continuously add support for new tools as they emerge.

Question 4

How quickly can we deploy Fendr Security?

Accepted Answer

Most organisations are up and running within 24 hours. Fendr Security deploys as a lightweight browser extension - no network changes or complex infrastructure required.

Question 5

Do you help with other SaaS tools?

Accepted Answer

Yes. Fendr Security is designed to extend protection to the browser-based tools your team uses every day. This includes popular communication platforms like WhatsApp Web and Telegram Web. We help ensure that even within these 'unmanaged' web apps, your team stays compliant and your data remains secure.

Question 6

Does Fendr Security read our AI conversations?

Accepted Answer

Fendr Security monitors for risky actions (like sensitive data uploads) but does not store or read the content of normal AI conversations. We only log metadata and policy violations.

Question 7

Where is our data stored?

Accepted Answer

All data is stored in encrypted, region-specific data centers. We offer EU, US, and APAC data residency options to meet your compliance requirements.

Question 8

Is there a free trial?

Accepted Answer

Yes, we offer a 14-day free trial.

Question 9

Do you offer discounts for annual billing?

Accepted Answer

Yes, we offer discounts for annual commitments on all plans.

Question 10

Can we upgrade or downgrade plans?

Accepted Answer

Absolutely. You can change your plan at any time. Upgrades take effect immediately, and downgrades apply at the next billing cycle.

Question 11

How do users install Fendr Security?

Accepted Answer

Fendr Security is deployed as a browser extension. IT admins can push the extension via MDM (like Intune or Jamf) or users can install it directly from the Chrome Web Store.

Question 12

Does Fendr Security work with all browsers?

Accepted Answer

Fendr Security supports Chrome, Edge, Brave, and other Chromium-based browsers. Firefox support is coming soon.

Question 13

Do we need to change our network configuration?

Accepted Answer

No. Fendr works at the browser level - no network changes, proxy configurations, or firewall rules required.

Question 14

Can we create custom policies?

Accepted Answer

Yes, our plans include a policy builder where you can create custom rules based on your organisation's specific requirements.

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